New Guidelines for Patreon

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SAN FRANCISCO — Patreon released an official “Creator Policy Engagement Update” for its adult content creators.

“We’ve planned our 9/23 policy livestream to prioritize questions about Patreon’s adult/18+ policy because we received dozens of questions from adult/18+ creators through this engagement program.’ The Company said. ‘The topic is also particularly timely because payment processing networks like Mastercard have recently established procedures that affect platforms like ours which host adult/18+ content.’

“The Patreon statement on adult content policies states:

First, to be clear: Patreon will continue to support adult/18+ content that is within our guidelines and we have no plans to ban this category of content. It’s important to us that adult/18+ creators can continue earning income on Patreon. To that end, we want to be open with you about Mastercard’s new standards, and of course, we’ll share the creator-first updates we make to fulfill them.

Here’s what Mastercard’s new requirements will involve:

Consent Documentation: Mastercard will require adult/18+ creators to document that any real people featured in their content are adults who have consented to the content’s creation and distribution. 

Age & Identity Verification: Mastercard will also require adult/18+ creators to confirm their date of birth and identity by providing a form of government-issued identification. We will begin this process with new adult/18+ creator signups before expanding it to adult/18+ creators who have already launched on Patreon, and will share additional details accordingly.

We understand these requirements can feel overwhelming, which is why in the coming weeks and months, we’ll be rolling out tools and procedures to make the process as easy as possible.

Patreon also invited adult/18+ creators to share feedback, you can share feedback on the following ways:

  • Submit a question or thought for Thursday’s policy livestream. We encourage you to RSVP even if you can’t join in real time, to receive a recording within a few hours of the event.
  • Email the Policy team at CreatorPolicy@Patreon.com.
  • Stop by our designated Discord channel, #policy-live-Q4-2021, following Thursday’s event. (Note: in previous quarters, this channel was live for 24 hours following the policy livestream; however, thanks to creator feedback and the nuanced nature of adult/18+ content policy, we’ve extended the duration of that channel to one full week following the livestream, ending on Thursday, September 30).

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